Today SMARTLAND invited at “TSI Project – Support to the tourism ecosystem: towards a more sustainable, resilient, and digital tourism. Promoting digitalization of the Italian tourism ecosystem, with a particular focus on SMEs”

Today we had been invited by Ministero del Turismo to intervene and share the Smartland Venice perspective at “TSI Project – Support to the tourism ecosystem: towards a more sustainable, resilient, and digital tourism. Promoting digitalization of the Italian tourism ecosystem, with a particular focus on SMEs”.

The workshop has been held in the Headquarters of the ENIT – Italian National Tourist Board with OECD – OCDE developing guidance towards a more sustainable, resilient and digital tourism sector in cooperation with the European Commission’s DGReform

Anthony La Salandra as cluster manager had opportunity to share some highlights from “hashtag#SMARTLAND – Smart Destinations in the Land of Venice, Mission 2026” projects and pilots realised 2020-2022 and presenting the current work of the Regional Innovative Network (Regione Veneto – InnovatiVE Veneto).

It had been underlined how from the demand side (tourists and travellers) tech & digitalization has now a very large adoption but a smooth & frictionless experience is not for everyone and must not take for granted from the offer. Tourists & travellers are getting used each day to better UX and UI from the big players : the bar keep raising. While from supply side (in particular startups ecosystems) it’s not just a matter of funding (going alone is not for everyone) but supporting and orienting is more and more fundamental (markets, frameworks and M&As are moving very fast).

The workshop had been the opportunity to exchange knowledge, facilitate peer learning as well as to build capacity to develop, pilot and implement measures as we are trying to do in Veneto. Experts and representatives shared international good practices and experiences as :

  • Peter Haxton (PhD), TSI Projects Coordinator, hashtag#OECD
  • Stratis Kastrissianakis, Policy Officer, DG REFORM
  • Maria Elena Rossi, Global Marketing Director, ENIT
  • Stefano da Empoli, President, I-Com
  • Filippo Maria Renga, Travel Innovation Observatory, Research Director
  • Debora Zrinscak, ARTES 5.0. Restart Italy, Senior Project Manager
  • Luca Libonati, Trentino Marketing, Head of Digital Marketing & Technology
  • Stefano Ceci, IULM University & Argo Accelerator Lead
  • Marieke Vandeweyer, OECD Centre for Skills, Senior Policy Analyst – Vocational Education and Training
  • Antonio Barreca, Federturismo Confindustria, Director
  • Dolores Ordoñez, AnySolution, Director D3HUB – EU Competence Centre to support data management in tourism destinations
  • Orla O’Keeffe, Fáilte Ireland, Head of Industry Digitisation
  • Jenifer Pilon, Innovation, Science and Economic Development Canada, Director General Tourism Branch
  • Francesco Parabita, MyCIA, COO
  • Mattia Tartaglia, I2T – Ulisses, CEO
  • Daniele Calvo Pollino, Mapo Tapo, Co-Founder & CEO
    chaired by Marco Bianchini, Project Coordinator (hashtag#D4SME), OECD

Thanks again Barbara Casagrande, SG, Ministry of hashtag Tourism and Paola Cianfriglia, Head of Office I of the General Secretariat, Ministry of Tourism Tatiana Semenova, Alessia Moroni for inviting SMARTLAND.